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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Deb Lupelow

June 7, 2023

5  out of  5 rating by Deb Lupelow
"I have been a client of Heather's agency for many years. Heather and her team are professional, return calls, provide detailed information, are there for you when you need to file a claim. I HIGHLY recommend working with Heather and her team."

Alexandra Bohl

April 12, 2023

5  out of  5 rating by Alexandra Bohl
"I recently got into a car accident and a few months later I bought a new vehicle. I swear that I have had to call State Farm once a week for the last 3 months. Every time that I call, Adam M. ALWAYS answers the phone. He is always so kind, and helpful. Even though being in a car accident was not the ideal situation, I seriously do appreciate how kind and helpful Adam was throughout the entire claim’s process, and the process of transferring vehicles!"

Garrett LaChance

March 16, 2023

5  out of  5 rating by Garrett LaChance
"Adam was very easy to work with. Very thorough with determining rebuild cost to get you the proper coverage for you house. Autos were even easier."

Robert Gurrola

February 23, 2023

5  out of  5 rating by Robert Gurrola
"Great service and customer support! Thanks a million!"

Amber Hames

December 21, 2022

5  out of  5 rating by Amber Hames
"I have had the best experience working with Heather and Julia from State Farm for both personal insurance plans and business insurance. They are quick, efficient, and offer great advice when seeking different insurance plans. They have the best customer service and are able to answer any questions I may have. State Farm and these agents are the best!"

M Chan

December 13, 2022

5  out of  5 rating by M Chan
"Highly recommend this branch for State Farm insurance. Our State Farm agent Adam Matsch was a dream to work with! He not only listened to what we exactly needed for auto and home insurance he also found the best deals and saved us A LOT of money. He took the time to compare rates and was very patient with my little knowledge of purchasing insurance. 10 out of 10 I would recommend Adam Matsch as the representative to work with for purchasing insurance!"

Amy Blake

October 31, 2022

5  out of  5 rating by Amy Blake
"Great news that I was able to bundle my home & auto and still save about 100.00 month, same or better coverage than the last company!! Starts with a P and advertises ALOT on TV. Julia was so helpful and professional."

Peter's small engine sales and service

September 26, 2022

1  out of  5 rating by Peter's small engine sales and service
"Havent really liked this place for a while now. They lost all there good employees. And I liked Chuck westerlund way better but he retired. This agent got to keep all his clients after he retired. Update this is now towards the agent also. They dont care if u stay with them or not. I had 2 autos and and home with them now they have lost all that money from me and don't care. Do not recommend this office at all. I went with another agent i went to high school with. I have been with state farm forever records are clean on my end. But something wrong on there end that they won't insure another vehicle I want to add. So they had to do a manual underwriting to get the vehicle insured. They said the longest it would take is a week we are going on 3 weeks now and still not done. Can't talk to a supervisor or nothing about it. Underwriters guess get to do what they want. Might be switching everything over to another company if this keeps up."

Brenton Hogan

September 23, 2022

5  out of  5 rating by Brenton Hogan
"Easy to work with and available when you need them!"

Courtney Lake

July 27, 2022

5  out of  5 rating by Courtney Lake
"Woohoo! Getting insurance was a piece of cake. Julia is amazing, I would never be able to navigate this by myslef."

Claire Rosenbaum

June 3, 2022

5  out of  5 rating by Claire Rosenbaum
"Such a great team to work with! Kyle always gets back to me quickly with helpful answers! They are always great to work with and went above and beyond to help me organize everything for my move."

Bridget Knight

May 17, 2022

5  out of  5 rating by Bridget Knight
"Heather and team have been very easy to work with! We were provided with a plan within our budget, that covered everything we prioritized, and Heather answered multiple questions helpfully and promptly. The rate we received is very reasonable as well. Just last week I emailed a question regarding a chip in my windshield, and I was contacted back within a half hour by Kyle, which I really appreciated. He was able to give me the information that I needed and it made my process to file a claim much easier."

Dean Ertl

May 14, 2022

5  out of  5 rating by Dean Ertl
"When you get great customer service these days, it really stands out. Every time I call, Julia has gone above and beyond to address my questions.She has been a pleasure to work with. I must say when I hang up the phone. I really feel good about having State Farm for my Insurance Company."

Ted Bougie

April 26, 2022

5  out of  5 rating by Ted Bougie
"Julia is SO fast with any request. AMAZING!"

Carla Shafer

April 18, 2022

5  out of  5 rating by Carla Shafer
"I want to thank Kyle for all his help during this difficult time. He has been helping with insurance on my dad's assets after his death. Kyle is so knowledgeable and friendly! Great follow through which is most appreciated."

Kristen Berkas

April 7, 2022

5  out of  5 rating by Kristen Berkas
"Fantastic service that made me feel relaxed and valued! And they were also able to help me find great deals!"

Janelle Johnson

March 24, 2022

5  out of  5 rating by Janelle Johnson
"Amazing team to work with. Super efficient and helpful for every question or problem that has come up."

Joshua Centellas

November 27, 2021

5  out of  5 rating by Joshua Centellas
"Heather and her team are great!! Every time I call they are always so warm and friendly, even if I’m having a bad day. Shoutout to Julia who’s helped me out on more than a few occasions in a knowledgeable and professional way. Prices are great as well and would recommend to anyone."

Gene S

November 24, 2021

5  out of  5 rating by Gene S
"Heather is always friendly, very knowledgeable, and responsive. She has gone beyond my expectations to find information I need."

deb houtkooper

September 24, 2021

5  out of  5 rating by deb houtkooper
"Extremely helpful and alerted me to a discount I didn’t know I qualified for!!"

Paul Drews

August 13, 2021

5  out of  5 rating by Paul Drews
"Julia is cheerful and professional. She always makes my State Farm experience pleasant. She met and exceeded my expectations"

Megan Staelgraeve

January 5, 2021

5  out of  5 rating by Megan Staelgraeve
"Heather and her team are absolutely amazing to work with! They were able to help me with auto, home, business, and life insurance. I was treated like family throughout the whole process. They were willing to answer any questions I had and made me feel comfortable with my decision to transition over to State Farm."

Leah Kruzel

December 30, 2020

5  out of  5 rating by Leah Kruzel
"Always impressed! Whenever I need help they are there to walk me through everything. Everything is always done professionally and in a timely manner."

Jamie Kenney

July 22, 2020

5  out of  5 rating by Jamie Kenney
"I'm incredibly impressed by the professionalism and assistance that I always receive from Heather and her team. Julia especially is always so fast in her responses and very kind and helpful. I always get thorough answers to any question I may have, no matter how complicated it may be, in a timely and effective manner. I highly recommend Heather if you want a no-hassle insurance experience (this seems like such a rarity these days). These folks are fabulous."

Brian Vitale

July 7, 2020

5  out of  5 rating by Brian Vitale
"I came to State Farm when I was 21 and was no longer on my parents' insurance policy. Jon has made the experience so easy and enjoyable. He is always available to answer my questions and very friendly to talk to."